Reviews In our customers words...
Reviews sent by our customers
Congratulations Ryan Cumbest, I know how hard you have always worked because I know how you were raised. I have also personally experienced your excellent work ethic & professionalism through Pro-Tech and am very excited for your new journey. I would most definitely recommend you & Pro-Tech to anyone. Best wishes on your new company.
- Collette Moreland
Pro-tech IS THE BEST! They saved us from ADT: My husband and I had secured our house with Pro-tech for YEARS, but when we moved houses and our new house was wired for ADT, we didn't really think there would be a big difference. We thought all security companies were the same... WE WERE WRONG. We had a HORRIBLE experience with ADT - the salesman stayed at our house for FIVE hours (on Valentines day! We missed our dinner reservation!) and changed the price he offered us three times - it felt like we were dealing with a timeshare salesman. THEN, they said they couldn't use the hard wired system in the house and we had to buy an entirely new digital system... the system was plugged into an outlet and super dinky - anyone could unplug it and stop the alarm from sounding. The sensors they put on our door fell off within two days (so we couldn't set the dinky alarm) and they told us it would be TWO WEEKS before someone could come out to fix it... TWO WEEKS without an alarm after we had just paid almost $2,000 two days before! We were so upset and ADT had really convinced us the dinky system was our only option. My husband suggested we call Pro-tech - they sent someone out the very next day... AND hard wired the system into the original "brain" in the house AND saved us almost $1,000! After they installed (which only took like an hour) they even called to check on the system and see if we needed anything - TOTALLY different experience than ADT (who would put us on hold for 45 minutes). I can't say enough about what a great experience we've had. We will never use another security company."
- Sarah Dale Harmon
You couldn't ask for a better and reliable security company such as Pro-tech Security to secure and monitor your home. Protec Security is and always will be the best in my eyes. Mr. Tommy and Mrs Anita will always hold a special place in my heart.
- Prophetess Thelma Cousin
Customer service is amazing! We have monthly monitoring and had cameras installed as well. We had a few issues with the cameras initially (likely a defective one from the manufacturer) but anytime we had a problem we got a quick response and had it resolved. They clearly care about their customers.
- Kelsey Giammalvo
We've had the security system for going on two maybe 3 years and we've never had one issue! Fast service and some of the nicest people! We recently moved and went with a better package.. for less!!!
- Lisa Marie Atkinson
Very friendly and responsive! I have not had any issues with the system, and would highly recommend them to everyone!
- Heather Allen
Wonderful service for over 12 years
- Charity Rockingham
We have been with Pro-Tech for years! A great company!!!
- Teressa Lloyd
Awesome company!! Love their giveaways and how much they care about their customers!
- Timjess Beyl
They've always been helpful when I have called. Very personable.
- LaTrina Williams
Love the sense of security I get when I arm my Pro Tech Security system
- Drew Allen
We love pro tech security! We have never had any problems. Anytime we have had a question Tommy has been very easy to get in touch with and always helpful!
- Tiffany Rast Beardain
Such friendly service! The owner herself made 2 house calls for us to make sure we were set up perfectly!
Our alarm has worked without fail or false alarm since it was installed! Can't say enough about the friendly, thorough service we received!
- Jess Winters
I would highly recommend Pro Tech Security. After much research for monitoring services, I went with them and I am so glad I did. The customer service I received from Mr. Tommy and from the person who installed and armed the equipment was great. The staff is very easy to reach at any time for questions or concerns. I only wish they could still be my service provider since I moved out of the state. Thank you Pro Tech!
- Ashley Snyder
Been with these guys for more than 10 years! Tommy was the nicest owner. Always appreciated his personal attention to my account. Night or day, he was there if I needed him. Now Mrs Anita has taken the torch & continues the legacy of great service to my account.
- Cora Beth Hartfield
Check out this page. Good local family business. Help spread the word.
- David Merritt
“Very friendly, super helpful, and always available whenever I’ve needed them. A great local company to deal with.”
- Louis Frascogna
“I’ve been with Pro-Tech for 11 YEARS! Great company! Great people! Great Service! I recommend Pro-Tech for your security needs!”
- April Johnson
“Love our security system! Excellent installation, very quick contact from the monitoring group too. Could not ask for better, local people. ”
- Bruce Tanner